Terms & Conditions

1. Acceptance of Terms

By accessing or using the Uplift Sobriety website (the “Site”) and services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site or services. These Terms apply to all visitors, users, patients, and others who access the Site or utilize our treatment services.

2. Description of Services

Uplift Sobriety provides outpatient substance use disorder (SUD) treatment services in the state of California, including:

• Partial Hospitalization Program (PHP)
• Intensive Outpatient Program (IOP)
• Outpatient Program (OP)

Each program is available in virtual, with housing, and without housing formats. Our services are provided by licensed clinical professionals in accordance with all applicable state and federal regulations governing substance use disorder treatment.

3. Licensing and Accreditation

Uplift Sobriety is licensed by the California Department of Health Care Services (DHCS) as a substance use disorder treatment provider. We operate in full compliance with all applicable California state regulations, including but not limited to Title 9 of the California Code of Regulations and the California Health and Safety Code.

• Our facility maintains all required state licenses and permits for the provision of outpatient substance use disorder treatment services.
• Licensing information can be verified through the California Department of Health Care Services (DHCS) at data.chhs.ca.gov or by calling DHCS at (916) 322-2911.
• Our clinical staff hold current, valid licenses and credentials issued by their respective California licensing boards, including the Board of Behavioral Sciences (BBS), Medical Board of California, and/or the California Consortium of Addiction Programs and Professionals (CCAPP).
• Staff credential verification is available upon request and can be independently verified through the applicable licensing board websites.

4. Not a Substitute for Emergency Care

The information and services provided through this Site are not a substitute for emergency medical care. If you are experiencing a medical emergency, psychiatric crisis, or are in immediate danger, please call 911 or go to your nearest emergency room. For the Suicide and Crisis Lifeline, call or text 988. For the SAMHSA National Helpline, call 1-800-662-4357.

5. Eligibility

Our treatment services are available to individuals aged 18 and older. Uplift Sobriety operates under applicable California state licensing requirements for substance use disorder treatment facilities. Our programs are staffed by licensed and credentialed professionals, including but not limited to physicians, psychologists, licensed clinical social workers, licensed marriage and family therapists, and certified addiction counselors.

6. Anti-Patient Brokering Policy

Uplift Sobriety strictly prohibits patient brokering in all forms. In compliance with California Health and Safety Code Section 124960 and all applicable federal and state anti-kickback statutes:

• We do not pay or receive any form of compensation, remuneration, or financial incentive — directly or indirectly — in exchange for patient referrals.
• We do not buy, sell, or trade patient leads, contact information, or referral lists.
• We do not compensate any individual, entity, or marketing organization on a per-patient, per-admission, or per-referral basis.
• We do not employ or contract with any person or entity whose primary role is to solicit, recruit, or broker patients for our programs.
• All relationships with referral sources, including healthcare providers, community organizations, and employee assistance programs, are maintained in strict compliance with applicable law and do not involve any financial incentive tied to patient volume or admissions.

Any violation of this policy by Uplift Sobriety staff, contractors, or affiliates will result in immediate corrective action, including termination of the relationship and reporting to appropriate regulatory authorities.

7. Prohibition of Financial Incentives to Patients

Uplift Sobriety does not offer, provide, or promise any financial inducements to prospective or current patients in connection with enrollment in our treatment programs. This includes, but is not limited to:

• Cash payments, gift cards, or monetary rewards
• Free or subsidized travel, transportation, or airfare
• Free or subsidized rent, housing deposits, or living expenses not directly part of an approved treatment program with housing
• Waiver of insurance co-pays or deductibles as an inducement to enroll (except as permitted by law)
• Any other benefit intended to influence a patient's decision to seek treatment at our facility

Our housing programs are structured as clinical components of treatment and are offered in compliance with all applicable California and federal regulations.

8. Ethical Marketing and Advertising Standards

Uplift Sobriety is committed to truthful, accurate, and non-deceptive marketing and advertising practices. Our marketing policy adheres to the following standards:

• All advertising materials and website content accurately represent our services, facility, staff, and treatment capabilities.
• We do not make guarantees of specific treatment outcomes, “cure” rates, or success rates, as individual results vary based on many factors.
• We do not use misleading imagery, stock photography that misrepresents our facility or staff, or deceptive testimonials.
• We do not operate as a lead generation entity. All marketing directs prospective patients to our own licensed clinical services.
• We do not make claims that our treatments are superior to those of other providers without verifiable, evidence-based substantiation.
• All advertising complies with LegitScript certification standards, Google Ads healthcare advertising policies, and applicable FTC guidelines.
• Our marketing team is trained on ethical advertising standards and is subject to regular internal compliance review.

9. Insurance and Payment

Uplift Sobriety works with many major PPO insurance providers. Insurance verification through our website or by phone is provided as a courtesy and does not guarantee coverage. Actual coverage, benefits, and financial responsibility are determined by your insurance plan and provider.

• Insurance verification is a preliminary check and does not constitute a guarantee of payment or coverage.
• You are responsible for understanding your insurance benefits, including co-pays, deductibles, and out-of-pocket maximums.
• Any balance not covered by insurance is the responsibility of the patient.
• Payment terms, financial agreements, and fee schedules will be discussed during the admissions process.

10. Website Content and Medical Disclaimer

The content on this Site is provided for informational and educational purposes only. It is not intended as, and should not be construed as, medical advice, diagnosis, or treatment recommendations. Always seek the advice of qualified healthcare professionals regarding any medical condition or treatment options. Reliance on any information provided by this Site is solely at your own risk. Uplift Sobriety does not endorse or recommend any specific treatment, medication, test, physician, product, procedure, or opinion mentioned on the Site.

11. Consent to Contact (TCPA Disclosure)

By submitting any form on this website — including the contact form, insurance verification form, or any other inquiry form — you expressly consent to be contacted by Uplift Sobriety and its authorized representatives by:

• Phone (including calls to mobile devices, which may use automated dialing systems or prerecorded messages)
• Text message / SMS
• Email

at the phone number(s) and/or email address you provide, for the purpose of responding to your inquiry, verifying insurance coverage, and providing information about our treatment services. This consent is not a condition of treatment or purchase of any services. You may revoke your consent at any time by contacting us at (888) 589-2073. Standard message and data rates may apply to text messages.

12. Confidentiality

All patient information is treated with the highest level of confidentiality in accordance with HIPAA, 42 CFR Part 2, and all applicable state and federal privacy laws. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

13. Testimonials and Reviews

Testimonials and reviews displayed on this Site represent the individual experiences of those individuals and do not constitute a guarantee or promise that you will have the same or similar experience. Individual results vary based on many factors including the nature and severity of the substance use disorder, individual commitment to treatment, the presence of co-occurring conditions, and other personal factors.

14. Intellectual Property

All content on this Site, including text, graphics, logos, images, icons, and software, is the property of Uplift Sobriety or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from this Site without our express written permission.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Uplift Sobriety and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, your engagement with our services, or your reliance on any information provided through the Site. This limitation applies regardless of the legal theory upon which the claim is based.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site with an updated “Last Updated” date. Your continued use of the Site following any changes constitutes acceptance of the revised Terms.

18. Contact Information

If you have questions about these Terms and Conditions, please contact us: